Support

Web app

If you need further assistance, the fastest way to get support is to join our Discord community and open a support ticket. Alternatively, you may send us a direct message on X (Twitter).

Our team actively monitors support channels and can assist with platform questions, troubleshooting, and general guidance.

Mobile app

If you need help with your account, a trade, or anything else, our support team is available through multiple channels.

• Open the Markets app.
• Tap your profile, then Settings.
• Tap Contact Support.
• Choose your preferred channel.

Tips for a faster response

• Include your wallet address or username so we can look up your account.
• If your question is about a specific trade, include the market and approximate time of the trade.
• Include screenshots of the UI and of any error.